I’ve been considering online booking for a while. I did trial it last year and I decided not to continue for various reasons.
But now I feel it would be useful to potential guests, alongside our more traditional booking methods, so I’ve decided to trial the online booking system that’s included with my availability package. It’s a system that is used by the majority of B&Bs in the USA so I am confident that it is secure.
The downside is that it is an american system so you are asked to put in cell phone number and your state or territory rather than county.
It’s a great way of booking your room especially if it’s late at night, you’re booking from abroad or I’m not answering the phone for some reason – our phones stopped ringing for 2 days last week due to a fault at the telephone exchange.
The availability is 99% up to date. I aim to update it at soon as I take a booking but this isn’t always possible – we had a powercut last week for 4 hours ( trees on the line apparently ) and sometimes, being at the end of the exchange, our broadband isn’t that reliable.
Of course we continue to welcome bookings by phone or email.
Give it a try and let me know what you think.